Diura Trading  -  Terms, Conditions and Payments.

The necessary, but boring, stuff!

Diura Trading - Methods of Payment
  1. Offering to purchase any item implies that you have read and accepted of the Trading Terms and Conditions listed below.
  2. Currently we are unable to accept payment by Credit or Debit cards, although this my be introduced in the future.
  3. Before making a payment please contact us by email or telephone to obtain a sales reference number, reserve the goods and to leave us your name and address.
  4. Our preferred method of payment is by Bank Transfer. Please transfer agreed amount to:
    • Sort Code:      80-22-60
    • Account No:    06566978
    • Reference:       Use sales Ref. No. from above.
    • Name:           Diura Ltd.
  5. Chques can be posted to the address given below, but goods will not be dispatched until cheque clears. Pleas contact us by telephone or email to reserve the required goods. Cheques should be made payable to Diura Ltd.
  6. Collection and payment by cash can also be arranged, but not until further notice! Please note that cheques or cards cannot be accepted for collection sales. Please contact us to arrange details before coming to collect.

Contact Duira Trading by: email   |   tel: Not at the moment!

Diura Ltd  †  Tigh an Dorain †  Craighouse †  ISLE of JURA †  Argyll †  PA60 7XG

Sorry, orders by email only until further notice!

Diura Trading - Terms and Conditions of Trading
  1. "Diura Trading" and "diuratrading" are trading names wholly owned by Diura Ltd.
  2. Title to any and all goods offered for sale by "Diura Ltd." and, or "Diura Trading" and, or "diuratrading", hereafter referred to as "the Company", shall remain with the Company until such time as the Compamy is satisfied that all monetory considerations in respect of the goods have been received in full.
  3. No right to credit terms exists for the customer. All purchases must be fully prepaid before dispatch. Prepayment implies lodgement of cash within a Company bank account, payment in legal, UK currency to an authorised officer of the Company or transfer of funds to an agency authorised by the Company to accept transfers from Debit or Credit cards on the Company's behalf.
  4. Prior to a sale, the Company shall clearly state the price at which each item is offered.
  5. The company shall clearly state whether tax imposed by Government is to be applied to the sale and whether the stated price includes such tax or whether it shall be an addition to the stated price.
  6. Similarly, the Company shall clearly state whether additional charges for delivery will be applied to the item over and above the stated price. Where applicable, the cost of delivery shall be given as a separate charge to the customer.
  7. The customer has the right to obtain from the Company a receipt for the sale of goods purchased. Such receipts must contain full details of the Company, the cost of each item, any tax levied on each item and the cost of delivery of the goods to the customer.
  8. Where goods are purchased from the Company via a distance selling medium, typically, but not exclusively, by telephone or through an Internet site, the customer shall have the right to return the goods within seven (7) days of their receipt - IMPORTANT: SEE THE FOLLOWING CLAUSES.
  9. If a customer wishes to return goods based on "Change of Mind", the goods must be received by the Company in the same condition as they were dispatched - for clarity, the goods must be sellable at the same value as originally purchased.
  10. Immediate packaging for the goods must be returned with them and be in as good condition as when received by the customer.
  11. All accessories must be returned with the items and be in good, sellable condition, as above.
  12. Outer packaging used during dispatch by the Company need not be returned except where goods are being returned, "Damaged on Receipt". (SEE BELOW)
  13. Where returns are made on a "Change of Mind" basis, return carriage costs will be borne by the customer and will not be refunded by the Company.
  14. If goods returned on a "Change of Mind" basis are judged by the Company to be less sellable than at their original dispatch by the Company, the Company reserves the right to refuse to accept the return of the goods or to charge a restocking fee which shall be a percentage of the original sale value of the goods alone. The Company will be the sole arbiter of the restocking fee to be charged.
  15. If goods are received damaged on receipt, the customer shall have the right to return the goods for repair, replacement or refund. The Company shall be the sole arbiter of which action is taken.
  16. If goods are returned as damaged or non-functional on receipt, and the claim is upheld by the Company, the customer shall have the return carriage refunded at cost.
  17. PLEASE NOTE THE FOLLOWING CONDITIONS AFFECTING ALL RETURNS:
    • BEFORE RETURNING GOODS the customer MUST contact the Company, warning of the return and giving a brief reason for it.
    • Goods being returned, "Damaged on Receipt", must have the outer packaging included with the returned items. Other terms and conditions noted above also apply.
    • From time to time items may be offered for sale which are clearly listed as "Damaged", or "Untested" or "Faulty". There is NO RIGHT of RETURN with such items.
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  18. The terms and Conditions stated here are offered as basic statements of the Company's trading practise. There is no intention to mislead customers or obscure meanings for later avoidance of responsibility. Consequently, clauses should be accepted at face value and as having the most obvious interpretation. No statement made on behalf of the Company shall detract from any legal responsibility the Company may have in respect of any sale contracted by them.
  19. Any legal dispute which may arise between the customer and the Company will be referred to the Laws and Courts of Scotland for settlement.